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Complaints – We Listen

If for any reason you are dissatisfied with your loan or loan service, please contact our Resolution Team by calling 02 8015 8968 or email us at Resolution@mutualsupport.com.au.

To help you resolve the issue, we may ask you to complete a Resolution Form and provide supporting documents. We will then submit your request to your lender for approval. We endeavour to respond to you as soon as possible.